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Leasing Boosts Home Care Fleet


Hometown Home Care & Hospice currently leases 26 Ford Focuses. The branding on the vehicles serve as mobile billboards for the company.

Not only has Hometown Home Health & Hospice needed more vehicles to keep up with its growth, but it has also needed help managing its increasing service fleet.

“I don’t have a dedicated person to handle our fleet vehicles,” says James Reynolds, financial controller for Hometown Home Health & Hospice, a family-owned and operated health care provider headquartered in Lapeer, Mich. “Through Enterprise Fleet Management’s program, I can monitor vehicle repairs, insurance and fuel costs. I don’t have to hire a full-time fleet manager.”

Starting with only one company vehicle and three patients, Navneet Anand, a licensed physical therapist, opened the health care company — which specializes in home care — in 2003. Today, the company serves 1,500 patients in 23 counties across Michigan, according to Reynolds.

“As our business grows, working with Enterprise Fleet Management to expand our fleet provides more of our employees with newer, more reliable and fuel-efficient vehicles to help them serve patients throughout the region,” says Navneet Anand, Hometown’s CEO and president.

Fleet Management

In 2010, Hometown’s first lease agreement with Enterprise Fleet Management included two cars at a three-year contract. Two years later, Hometown’s renewed lease agreement went up to 20 vehicles. Today, the health care company leases 26 new vehicles through Enterprise, according to Reynolds.

Because its clinicians (nurses, physical therapists, doctors) are driving to patients’ homes on a daily basis, Hometown needed a newer vehicle that was safe to drive. It chose the Ford Focus for both its reliability and fuel efficiency.

According to Reynolds, the new fleet vehicles have also helped with the company’s recruiting process.
“We found it easier to recruit clinicians if we provided means to get from one appointment to another,” says Reynolds. “It’s better for our employees to use company vehicles and not put wear and tear on their own vehicles.”

In addition to providing the vehicles, Enterprise offers fleets a routine service and maintenance program as well as a fuel card program that automatically monitors fuel purchases and miles for each vehicle. And when the lease is over, Enterprise will auction and resell the vehicles in the local market, according to the company.

For Reynolds, the repair and maintenance program has been one of the biggest benefits. Because clinicians take the company vehicles home each night, they can find a local repair shop within Enterprise’s repair program. That way, employees can get the vehicles fixed on the spot — wherever they are.

“With the maintenance program, we keep up with the mileage and take proactive decisions on the vehicles as soon as possible,” says Reynolds.

Moving Billboards

Providing home health care means a fleet vehicle could average 2,500 to 2,600 miles per month, according to Reynolds.

Because its fleet spends a lot of time on the road, the branded vehicles can be used as a good source for marketing.

“We use our vehicles as a mobile billboard,” says Reynolds. “Our vehicles help keep our name out there in the rural areas. It lets people know that if they are homebound, we can still provide them health care at their home.”
The vehicle decals include Hometown’s logo, phone number and website.

“The new vehicles can increase our employees’ job satisfaction, attract new talent and serve as mobile billboards with our logo on the side …” says Anand. “With the health care landscape changing so much in the last few years, our branded vehicles help remind residents they still have best-in-class options for choosing different health care providers.”


Some of the new fleet vehicles were unveiled at a health expo for senior citizens in Saginaw, Mich.

July 2015, by Amy Winter –

Medical supply donations can go to Hometown Heroes

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Organization takes donated medical supplies, gives away for free

Posted: Jul 06, 2015 5:45 PM EDTUpdated: Jul 06, 2015 5:48 PM EDT

LAPEER, MI (WNEM) –Last week, Guadelupe Rosas’s wheelchair was stolen from his front porch. He couldn’t afford a new wheelchair, so he called TV5.

Rosas now has a new wheelchair after dozens of calls and emails from people with old wheelchairs, willing to give them to Rosas.

However, others in mid-Michigan are still in need of assistance.

“We get donations of medical equipment and give it back out to the community,” said Andrew Beckwith.

Beckwith is the director of Hometown Heroes of Michigan. He said they’ll gladly take the medical equipment people are no longer using and give it to someone who needs it.

“No one should be embarrassed if they can’t afford some of this stuff,” Beckwith said. “It’s expensive, a wheelchair can be like $300-400.”

Wheelchairs, walkers, diabetes supplies – Hometown Heroes of Michigan provides medical equipment to those in need, for free.

The organization’s main warehouse in Lapeer is stocked with equipment and supplies: prosthetics, leg braces, and even adult diapers.

Beckwith says if they have something you need here, or at their storage facilities in Flint and Saginaw, it’s as good as yours.

“There’s no requirements,” Beckwith said. “No one needs a prescription. If someone feels they need a walker, etc., they just come to us and get it for no cost.”

The items are donated and passed along to others who need them. Any medical equipment you’re no longer using, crutches from a previous injury, a wheelchair in your basement, could help people in Michigan.

“We just like to provide people with the necessary equipment they need so they can live a healthier lifestyle. So anybody that can contribute to that is a hero,” Beckwith said.

Copyright 2015 WNEM (Meredith Corporation). All rights reserved.


Hometown Expanding Fleet in Central Michigan

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Growing Fleet is an Investment in Region and Company’s Employees

LAPEER, Mich., June 26, 2015 /PRNewswire/ — Hometown Home Health & Hospice is expanding and upgrading its service fleet with 26 new, locally purchased Ford Focus vehicles provided by Enterprise Fleet Management. The move increases the size of the existing fleet by six vehicles to accommodate the growth of Hometown Home Health’s business in central Michigan.

Enterprise Fleet Management, a full-service fleet management business, delivered Hometown Home Health’s first fleet of 20 vehicles in 2012. The program enacted in 2012 included plans to refresh the fleet with new vehicles after three years.

“We’re committed to giving our patients the best service and treatment, and a critical part of that is investing in our people and supporting the communities they serve,” said Navneet Anand, CEO and president of Hometown Home Health & Hospice, which he owns with his wife Neerja. “As our business grows, working with Enterprise Fleet Management to expand our fleet provides more of our employees with newer, more reliable and fuel-efficient vehicles to help them serve patients throughout the region.”

The Focus was selected because of its affordability and fuel efficiency. Each new Ford vehicle offers better fuel economy and lower emissions than many employees’ personal vehicles, some of which are older and less reliable than newer makes and models. Increasing the size of Hometown Home Health’s fleet also means fewer employees will need to seek reimbursement for mileage driven in their personal cars.

“The new vehicles can increase our employees’ job satisfaction, attract new talent and serve as mobile billboards with our logo on the side to reinforce the strong reputation we have in this region,” added Anand. Headquartered in Lapeer, Hometown Home Health provides quality care to patients in 23 counties across central Michigan. “With the healthcare landscape changing so much in the last few years, our branded vehicles help remind residents they still have best-in-class options for choosing different healthcare providers. We want people to know the well-being of our community is important to us, and that includes both the health of our patients, as well as the economic health of central Michigan.”

In addition to providing the vehicles, Enterprise provides vehicle registration and use reporting, as well as a fuel card program that automatically monitors fuel purchases and miles for each vehicle. Enterprise also will use local businesses to provide routine service and maintenance. A local Ford dealership in Lapeer is handling the delivery of the vehicles and will receive some of the repair and maintenance business. Enterprise will use its remarketing expertise to auction and resell the vehicles in the local market.

“Just like Hometown Home Health, Enterprise Fleet Management is a private, family-owned company,” said Adam Beattie, director of Enterprise Fleet Management in Michigan. “Like Hometown Home Health, it is important to us to support the local community. We use local dealers, repair shops and vendors to source and maintain the fleets we manage. The scale of our operations puts us in a unique position to give our customers the best possible prices and terms, while still driving revenue to service providers in local communities.”

Several of the new vehicles were unveiled at a health expo for senior citizens earlier this week in Saginaw, Michigan, at Saginaw Geriatrics Home. Hometown Heroes of Michigan, Hometown Home Health’s nonprofit arm that provides home medical equipment and supplies at little to no cost, was on hand to give away free walkers, wheelchairs, canes and other lightly used equipment.

Representatives from Hometown Heroes of Michigan and Enterprise Fleet Management presented $2,000 to the Saginaw Community Foundation to support “Make a Difference Day,” which brings together high school volunteers to help senior citizens, veterans and active military families with household clean-ups and minor repairs.

For more information about Hometown Home Health & Hospice, visit For more information on Enterprise Fleet Management, visit or call toll free 1-877-23-FLEET.

About Enterprise Fleet Management
Enterprise Fleet Management is a privately-held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. Owned by the Taylor family of St. Louis, Enterprise Fleet Management supplies most makes and models of cars, light- and medium-duty trucks and service vehicles across North America. The Taylor family also owns and operates, through regional subsidiaries, the extensive Enterprise Rent-A-Car network of more than 5,500 neighborhood and airport branch offices, all located within 15 miles of 90 percent of the U.S. population.

With more than 50 fully-staffed offices nationwide, Enterprise Fleet Management has been recognized with the Automotive Service Excellence “Blue Seal of Excellence” award for 16 consecutive years, an industry record. For more information about Enterprise Fleet Management’s environmental stewardship and long-term commitment to the sustainability of the fleet management business, visit For more information about Enterprise Fleet Management, visit or call toll free 1-877-23-FLEET.

About Hometown Home Health & Hospice
Hometown Home Health & Hospice has proudly served Michigan residents with their health care needs since 2003. As a privately-owned, family agency, Hometown Home Health’s vision is to provide the highest quality, the most compassionate, and best in the industry patient-centered care. Patient health and well-being is the company’s top priority.

With a strong reputation among Michigan’s doctors and with more than 170 caring professionals employed, Hometown Home Health & Hospice serves Michigan with distinction. Its team of qualified professionals will provide the quality care patients deserve and the education they need to live a better life.

A special guest

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sharon powell

Sharon Powell is a resident of Meadow Lane in Bad Axe (a leisure living facility). She has a medical condition called Pott’s disease. Individuals with Pott’s disease have both low blood pressure and high blood pressure due to the body’s inability to regulate blood pressure properly. In the course of a day, Sharon has to take medications which either raise her blood pressure or lower it, depending on what her blood pressure is. Low blood pressure causes her to faint, which means Sharon must depend on a wheelchair to avoid falls. High blood pressure puts her at risk for having a stroke. Every day is a balancing act to keep Sharon as healthy as possible.

Sharon has been under hospice care twice. Both times she has “graduated” from hospice due to stability of her condition. She would be the first one to tell you how much she has appreciated the help that hospice has provided her, and if she ever needs hospice care again, she would not hesitate to utilize hospice services.

Sharon is an avid pet lover. She especially loves dogs. Her dog, Hannah, died a few months ago. Every since losing Hannah, Sharon has been asking Mike, the director of nursing at Meadow Lane for permission to have another dog.

Due to financial constraints, Sharon did not think she would be able to get another dog. That’s when the staff of Meadow Lane and Hometown Hospice started brainstorming. Through a group effort between Meadow Lane, Hometown Hospice, Smiles for Seniors, and Sharon’s family, getting a dog became possible.

Although Sharon is wheelchair bound, she spends many hours making hats, quilts and blankets to give to those in need. Seeing Sharon’s efforts resulted in her being awarded the “above and beyond” award from Hometown in Michigan.

Sharon was told about the award and encouraged to have her family be in attendance for her to receive the award. An appointment was made for the following week. What Sharon didn’t know is that she was about to be rewarded with a new dog as well.

On Wed, Dec 10, Mike, the Director of Nursing at Meadow Lane in Bad Axe, Michigan, Sheri, the administrator, and Elaine, sharon’s former hospice nurse, met with Sharon and her family in Sharon’s room to accept her award.

She was then told we were going to have a punch and cookies reception to honor her achievement. What she didn’t know was that hospice and meadow lane caregivers were in on the surprise, and the dog was waiting for her in the reception area.

Sharon was wheeled to the community room where the group clapped and sang to her. Family pictures were taken under the Christmas tree. The dog was then brought out, which brought instant tears to Sharon, and everyone else in the room. She was stunned to say the least.

“Sparkles” , a rescue dog, was a perfect match for Sharon. She was found By Alana, the patient care coordinator for Hometown Hospice. The dog, who was a bit nervous, immediately bonded with Sharon. She gave Sharon an affectionate lick and placed her paws on Sharon’s shoulders. The hospice staff each bought Sharon an item for the dog, including collar and leash, dog dish, cage, dog bed and even a sweater and toys.
Almost a week later, Sharon and Sparkles are getting along famously, Sharon says the dog is a perfect match for her. Christmas came a bit early for Sharon, and I can’t think of a more deserving person to have her Christmas wish granted.

HomeCare Elite 2014

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Homecare Elite 2014_001

Hometown Home Health & Hospice is proud to announce that we are the recipient for the 3rd year in a row of the “Homecare Elite” award. This award is based on five domains of performance:

1. Quality of Care
2. Quality Improvement and Consistency
3. Patient Experience (HHCAHPS)
4. Process Measure Implementation
5. Financial Performance

This award is based on documented Medicare Data!

Senator speaks at MAFCA

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At Hometown Home Health and Hospice’s Midland M.A.F.C.A meeting the guest speaker was Senator Judy K. Emmons. Senator Emmons gave a very informative presentation on the significant and rising problem of Human Trafficking.

Michigan ranks 5th in the nation in human trafficking. After drug dealing, human trafficking is tied with illegal arms industry as the second largest criminal industry in the world today, and it is the fastest growing.

Thank-you Senator Judy Emmons for bringing awareness to all of us.

If you believe an individual is a victim of human trafficking you must alert the proper officials. Contact your local police station or the National Human Trafficking hotline at: 888-3737-888

The Midland M.A.F.C.A. meeting is held on the 2nd Wednesday of every month at Bennigans, 6603 Eastman Ave Midland at 12:00 p.m. Please join us!!!!

Hospice Honors Elite Award 2014

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We are pleased to announce that Hometown Hospice has won the national Hospice Honors Elite Award! Hospice Honors is a prestigious program that recognizes hospices providing the highest level of satisfaction as measured from the caregiver’s point of view. ‘Elite’ status is awarded to hospices’ who scored above average on all evaluated questions.

Congratulations to the hard-working and dedicated staff who made this award possible! Your exceptional performance makes Hometown Hospice’s quality of care exceptional!


Smiles for Seniors

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By Andrea McBride
Staff writer – Tuscola County Advertiser

CARO — It only takes one simple act to make a difference.

Elaine Ewald, founder of the organization Smiles for Seniors, lives by that motto and hopes to recruit others to do the same.

Smiles for Seniors was started by Ewald and her mother Judy Burger in 2006 as a way to give back to area residents in nursing homes and adult foster care homes. Ewald, Burger and their team started a travelling Christmas shop that allows residents to buy Christmas gifts for loved ones.

“It turned into this huge project we do every single year,” Ewald said.

The shop makes 12 to 14 stops in Tuscola County and surrounding counties each year and has had to turn people away due to high demand and not enough helping hands.

“We have so many people asking for us to come, we can’t even get to everybody,” Ewald said. “As our volunteers are getting a little bit older, the only way that our shops are going to continue is if we continue to get people who know how to help us.”

Assisting with the Christmas shop can be as simple as finding new or like new items throughout the year to donate.

More than just a doll

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More than just a doll

By Andrea McBride
Staff Writer

THUMB AREA — It takes Christa Olsen about a day to knit one of her German elf dolls, but the impact they have lasts much longer.
Olsen, 86 of Harbor Beach, is a volunteer for Hometown Home Health & Hospice in Lapeer. She gives her knitted dolls to Elaine Ewald, a hospice nurse for the company. Ewald then gifts them to each of her new hospice patients.

Ewald said her patients often name their new doll and cherish it.
“I think the older patients really like them because they’re handmade and that’s a big connection for them,” Ewald said.
In return for Olsen’s generosity, Ewald arranged a surprise.
Olsen thought she was just being taken to lunch, but Ewald and some other individuals surprised her with a Certificate of Appreciation and a bouquet of flowers.

“She’s always making things,” Ewald said. “She’s always willing to give, so it was just really nice to have a day be her day.”
To truly see the impact her dolls have made, Ewald then took Olsen to Sebewaing and Heritage Hill Assisted Living in Caro to meet patients who have received them.

Ewald said Olsen was humble through the whole experience and it was evident she doesn’t mind working for hours to carefully knit each one-of-a-kind doll.

Olsen has made more than 30 dolls, and the way each one can make life a little less serious for her patients is something Ewald is thankful for.

“When I meet a hospice patient for the first time, they’re often scared or they’re anticipating that going on hospice is going to be a real negative thing.”

When I can go in and give them something on the first visit, and we can laugh and joke around and look at the doll and name it and make it be a little more light hearted, they just … feel less afraid, and it’s just a really great introduction.”

Andrea McBride